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Gift Cards

We offer gift cards for use in our store and on our website. Our gift cards can be purchased online or in store in denominations of $25, $50, $75, $100, $150, $200 and $250. You can also purchase a gift card for any denomination.

Gift Card Ordering and Shipping

Orders containing plastic gift cards and no other merchandise will be shipped at no charge via letter mail (requiring a signature). If you purchase a gift card(s) along with other items, we will ship the gift card(s) with your other items via courier or Canada Post.

Refunds or Modification

Any refunds, order cancellations, or modifications to an order will be applied to the original gift card with 3 business days.

Using your Gift Card

Gift cards are redeemable in store or online. To use your card online, you must provide the entire number located on the back of the plastic card (including spaces). Our website is not able to process payments using only gift cards and so you will need to provide a credit card number as well. Your credit card will be charged immediately and once we verify your gift card through our in store terminals we will issue a refund to your credit card.

Gift Card Balance

To check your gift card balance, please contact Heirloom Linens and provide the number on the back of the card.

Expiration

Our gift cards do not expire and we do not apply any service fees for non-use.

Lost or Stolen Gift Cards

To report a lost or stolen gift card, call 1-800-292-7171 or visit our retail store. If the original sale and gift card number can be found in our systems, we will load the remaining balance onto a new gift card.

Your purchase or use of a gift card constitutes acceptance of these Terms and Conditions. These Terms and Conditions are subject to change without notice.