We are not able to ship to PO Boxes.
All orders will be confirmed with an estimated ship date. Once your order is shipped, we will provide you with a tracking number so that you can follow its progress.
We will always ship your order complete; however, should we have to order items in to complete your order, we will inform you and give you the option of waiting for the good to come in (we will give you an estimated time of delivery), cancelling the order, or shipping the items we have. Should you wish to ship your order in installments - sending what is in stock and waiting for the remainder - there will be a surcharge shipping cost based on your location. If you do not wish to continue with your order, all monies will be refunded completely.
In Store Pickup
If you live locally, we have an in store pickup option for your convenience. Simply select Pick up at In Store as your shipping option and shipping will not be charged. We will package your items and hold them for you at our store.
Shipping Within Canada
All orders are shipped via the least expensive carrier and could be Canada Post or Courier. If all items are in stock, delivery will usually be 2-7 business days, depending on your location in Canada. Due to increasing freight costs we have had to choice but to change our shipping structure. Shipping is calculated based on your order subtotal (before tax), as follows:
Local Deliveries- Sooke to Sidney BC
|100.00 and up||FREE Shipping|
|$0 - $99.99||$15 Shipping
the rest of BC
|150.00 and up||FREE Shipping|
|$0 - $149.99||$15 Shipping|
MB, SK, AB
|200.00 and up||FREE Shipping|
|$0 - $199.99||$20 Shipping|
ON, QC, PEI, NB, YK, NT, NWT, NS
|250.00 and up||FREE Shipping|
|$0 - $249.99||$25 Shipping
Latex Toppers, Mattresses and Featherbeds are excluded from this free shipping. We will calculate the shipping costs based on the delivery location. If your address falls in a rural area, you will be responsible for additional shipping costs. Please note this typically only applies to remote locations and the territories (Yukon, Northwest Territories and Nunavut).
Shipping to the United States
The simplest & most economical shipping option for US delivery is usually via Canada Post / US Mail Service / Courier. If all items are in stock, delivery will normally be 4-9 business days, depending on your location. Orders may take longer if they get held in customs.
|All Orders||$35 Shipping|
**if your orders shipping cost is less than $35, we will issue a refund for the difference.
Latex Toppers, Mattresses and Featherbeds are excluded from this free shipping. We will calculate the shipping costs based on the delivery location.
Bulky items like toss cushions and chair pads may also have a shipping charge applied due to their inexpensive price and yet high postage fees.
Duties and taxes are not reflected in our prices. The carriers will charge the recipient all applicable duties, taxes and/or brokerage fees at the time of delivery. Duties and taxes are assessed by the local government based on the destination. For more information about duties, taxes, and/or brokerage fees, you may contact your local customs office or the carrier that delivers your package.
We are happy to ship internationally, and offer several options for delivery. Once we have received your order, you will be contacted via email with the shipping method and associated cost.